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Privacy & Cookie Policy

PRIVACY POLICY

INTRODUCTION

The Privacy Policy serves as an accessible guide to the information we collect during your use of the Services. In this policy the words “we” “our” “us” refers to Local Serve whereas, “you” “your” means the individual user of our services. By using the Services, you agree to this Privacy Policy. Please read our privacy policy carefully and if you do not agree with any provision provided herein, you should not access or use our services.

WHAT INFORMATION WE COLLECT FROM YOU?

We will also collect non-personally identifiable information automatically. This will typically include:

          i.            Browser or platform type

        ii.             IP address, and the date and time of each visitor request.

      iii.            Your contact information, location, home address (to deliver products to you), username and email address.

      iv.            Other information such as interests, which other websites you visited through our website and preferences.

        v.             Data profile regarding your online behavior on our website.

      vi.            Location Information

    vii.            Cookies and Other Technologies.

Please note that, we do not collect and save your password. 

WHY WE NEED YOUR INFORMATION?

We collect your personal information for the following purposes.

        i.            To register you with us.

      ii.            To deliver you services you have applied for.

    iii.            To communicate with you.

    iv.            To comply with the contractual obligations.

      v.            To send you important notices in lieu of services.

    vi.            For research and development.

  vii.            To conduct surveys and researches.

viii.             To conduct marketing, promotions, and advertising activities.

    ix.            To monitor online activity on our properties.

      x.             To market, improve and add our products and services (including online).

    xi.            To administer relationship with you by responding to your enquiries and providing you with information about our events, products and services that may be of interest to you.

  xii.            To fulfil our obligations, rights or claims in legal proceedings.

xiii.            To process and facilitate payment for goods and services facilitated by us.

xiv.            To deal with disputes and complaints.

  xv.            To comply with laws, including assisting government agencies and law enforcement investigations.

xvi.            To use or disclose it as otherwise authorized or permitted by law.

COOKIES

We use cookies and other technologies to track a user’s interaction with the services. A cookie is a small file that are issued to your device once you visit any website and also stores data about your use of that website. Cookies are not intended to run any program or deliver viruses in your devices because the data in a cookie doesn’t change when it travels back and forth, it has no way to affect how your computer runs. Its purpose is to help the website keep track of your visits and activity. The data we collect by using cookies is used to customize our website to your needs. Therefore, cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. After we use the data for statistical analysis, the data is completely removed from our systems. If you want to disable cookies, you can do it by accessing the settings of your internet browser. 

OUTSIDE LINKS

Our website may direct you to links that lead to other websites. If you click on these links we are not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

YOUR RIGHTS

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

         i.            When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

       ii.            If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

DO WE SELL YOUR DATA?

The Online Supermarket Ltd will not lease, sell your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy. However, you agree that we may share any or some of your personal information to our service provider and facilitators, their affiliates, subsidiaries.

HOW WE SECURE YOUR INFORMATION?

The Online supermarket Ltd is committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

COOKIES

We use cookies and other technologies to track a user’s interaction with the services. A cookie is a small file that are issued to your device once you visit any website and also stores data about your use of that website. Cookies are not intended to run any program or deliver viruses in your devices because the data in a cookie doesn’t change when it travels back and forth, it has no way to affect how your computer runs. Its purpose is to help the website keep track of your visits and activity and a website also uses cookies to keep a record of your most recent visit or to record your login information.

CHILDREN UNDER EIGHTEEN (18)

Our services are not meant for children under the age of eighteen. We do not collect the information of children under the age of eighteen (18) as protecting the privacy of children is important to us. If we later find out that a user is under the age of eighteen (18), we will take steps to remove that user’s personal information from our databases. Moreover, we may also restrict that user to use and access our services. However, if you are under the age of eighteen (18) and using our services without the permission of your parents or guardian we shall not be held liable to you for the loss of your data or any other damage caused to you as result of use of our services. You also acknowledge that you use our services at our own risk and responsibility. If you are the parent or guardian and believe your child has provided us with Personal Data, please contact us at the address below to request deletion.

AMENDMENTS

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We encourage you to frequently check this page for any changes to its Privacy Policy. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change.

QUESTIONS, COMPLAINTS AND FEEDBACK

Should you have any question, feedback, concern, or complaint regarding our privacy policy you are encouraged to contact us at info@localserve.com or by mail using the details provided below:

Unit 42, Carlisle Business Centre

Carlisle Road

Manningham

BD8 8BD